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Savonlinnan Oopperajuhlien Kannatusyhdistys ry. and Savonlinnan Oopperajuhlat Oy (hereinafter the Savonlinna Opera Festival) respect your privacy and are committed to protecting your personal data. In this Privacy Statement, the term ‘personal data’ includes but is not limited to the following: name, mailing address, e-mail address, Internet service provider, IP address, phone number, and any other personal data which you have submitted yourself or which has been collected in compliance with applicable legislation. This Privacy Statement describes our privacy practices and how you can influence what personal data on you are collected and how they are used. You may read this Statement through this website: There is also a link to the Statement at the bottom of every page on the Savonlinna Opera Festival website.

By accessing this website and using it, you accept the principles incorporated in this Privacy Statement. If you do not accept these principles, please stop using this website immediately.

The privacy protection principles contained herein shall apply to this website and to any other general information websites of the Savonlinna Opera Festival accessed over the Internet or by mobile phone, unless special terms and conditions apply. Any and all websites of the Savonlinna Opera Festival to which these privacy principles apply shall be assumed to be covered by the term ‘website’ hereinafter. Special terms and conditions of use specific to a particular service, website or page (hereinafter ‘special terms and conditions’) may be applied to certain pages or services on this website; in each such case, the applicability of special terms and conditions is separately specified. In case of a conflict between the special terms and conditions and these privacy principles, the special terms and conditions shall take precedence.

Links to websites of third parties
The website of the Savonlinna Opera Festival may contain links to websites maintained by third parties. These links have been included to improve the usability of the website and to provide information that may be useful. Be aware that if you click such a link, you will be leaving the Savonlinna Opera Festival website. The Savonlinna Opera Festival has no control over third-party websites or their privacy policies, which may differ from those applied by the Savonlinna Opera Festival. We do not recommend or endorse any third-party website. Personal data that you may disclose to a third party or that may be collected by a third party are not covered by the privacy principles of the Savonlinna Opera Festival. We recommend that you review the privacy policies of any such third party before disclosing any personal data.

Anonymous use
Most of the pages on this website are intended for providing information and for publicity, and you may use the website without revealing your identity or disclosing any personal data to the Savonlinna Opera Festival. However, in some cases the Savonlinna Opera Festival will require you to provide personal data in order to use the website.
Collecting personal data
In some cases, to provide you with the best service possible, we may need to ask you for your personal data or obtain your personal data in some other way. Therefore the Savonlinna Opera Festival shall have the right to collect and process your personal data with your consent. We notify the data protection authorities as and when required of the processing of personal data. Situations where we will request you to submit personal data include when you purchase services, request further information, order marketing or support materials, register on the website, participate in a competition or survey, or apply for a job at the Savonlinna Opera Festival. The personal data that we may request you to submit on this website may include contact information such as name, address, phone number and e-mail address or other individual data such as user IDs and passwords, invoice and transaction data, information on your interest in particular products and services, your preferred form of contact, background information on your training and occupation, and information on the job you are applying for.

The Savonlinna Opera Festival operates internationally. You hereby accept that any and all personal data submitted by you through this website may be transferred, if applicable legislation allows, over national borders to the location of the servers running this website (and back to the country where you are located) for the purpose of operating this website and implementing and developing the services provided by the Savonlinna Opera Festival, or for the purpose of storing the data for the purposes detailed in this Privacy Statement. The data stored may be located in Finland or in any other country where the Savonlinna Opera Festival operates.

The Savonlinna Opera Festival may make use of partners for the purpose of providing certain products and services to its customers. The Savonlinna Opera Festival may need to share personal data with these partners in order for them to provide these products and services. In such cases, these partners of the Savonlinna Opera Festival may not use the disclosed personal data for any other purpose.

No personal data will be disclosed to third parties.

Website user identification
In addition to personal data that you submit yourself, the Savonlinna Opera Festival may collect data using automated data collection tools as you visit the Savonlinna Opera Festival website. Automated data collection tools include, but are not limited to, ‘cookies’ and other commonly used such tools.

Cookies are packages of information stored on the hard disk of your computer or in your browser, not on this website. These automatic data collection tools contain certain standard types of data, such as browser type and language, time of accessing the website and the address of the page from which you arrived at the website. They may also record your IP address, information on which pages you accessed on the website, the links you clicked and other usage of the website. An IP address is a string of numbers automatically assigned to your computer every time you access the Internet. It is a unique identifier using which network servers can locate and identify your computer. Computers use IP addresses for communication over the Internet. They enable you to browse websites and shop online.

Using cookies is useful for a number of reasons, for instance avoiding the necessity of entering your password several times in the course of using the service. Since cookies include information on when and how users accessed the Savonlinna Opera Festival website, the Savonlinna Opera Festival can use them to improve the website.If you do not want to accept cookies, or if you want to be notified when a website is attempting to set a cookie, you may block cookies on your web browser if the browser has such a command. However, disabling cookies may disrupt your use of the website.

The Savonlinna Opera Festival may also use automated data collection tools in certain e-mails sent, data being collected automatically when you open the e-mail message or click on a link in it.

The data collected may be used to ensure the technical functioning and use of the website and to safeguard data protection. The data may also be used for improving the services of the Savonlinna Opera Festival, for managing customer relationships, and for marketing the services of the Savonlinna Opera Festival.
Secure storage of personal data

We take your trust in us very seriously. The Savonlinna Opera Festival undertakes a variety of technical measures to prevent unauthorised access to the personal data submitted by you through this website and to prevent their abuse. We use SSL encryption (Secure Sockets Layer) for collecting and transferring highly sensitive data such as credit card data. SSL encryption is designed to make the data transferred illegible to anyone except the sender and recipient. This function is activated when you see an image of a solid key or a locked padlock at the bottom of your browser window (the exact icon depends on the browser you are using).

Validity of data
The Savonlinna Opera Festival may augment, correct or remove incomplete, inaccurate or outdated personal data collected through the use of this website, at its own initiative or at your request. If you wish to update and/or inspect your personal data and/or prohibit the sending of marketing communications to you, please contact the customer service of the Savonlinna Opera Festival. Contact information for the Savonlinna Opera Festival is best found on the website where you submitted your personal data, or on the general contact information page of the Savonlinna Opera Festival.

Privacy of children and dependants
The Savonlinna Opera Festival will never knowingly request personal data from children under the age of 15, and the website is not intended for children under the age of 15. Underage children may not conduct purchases or any other transactions on this website without the consent of their parent or legal guardian, unless allowed by applicable law.

Amendments to this Privacy Statement
In case we make any amendments to this Privacy Statement, we will post the amended document on our website with a note to the date when it was amended. In case of substantial amendments, we may also inform users in other ways, e.g. by sending e-mail or by posting a notification on our website. We recommend that you review this Privacy Statement from time to time in order to become aware of any amendments made.